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To our valued patients,

Our community has been through a lot over the last two months; all of us are looking forward to resuming normal routines. While many things have changed, one thing remains the same: our commitment to your safety.

As we prepare to reopen our office, please note the following:

1. Scheduling: With newly implemented COVID-19 protocols alongside our move to a new facility, we are currently developing a schedule for your return. We ask that you continue to remain patient as we begin the process of contacting you within the next two weeks. Our team will start by reaching out in order of the date associated with appointments missed during our shut-down. Please understand that you may not receive a call for up to 3 to 4 weeks as we restructure our schedule and work through the list of patients to be contacted.
2. Emergencies: We will continue to see emergency only patients until the last week of May. Emergencies are issues causing pain, difficulty functioning normally, or significant concern. Such cases will be triaged and responded to accordingly. For emergencies, please text 317-374-9603.
3. Communication: To help us reach the majority of our patients, we ask that you begin referring to our website (avonortho.com) and social media platforms for the most up-to-date information and procedures for our reopening. We hope these serve as a regular resource for you now and in the future.

Again, we kindly ask that you wait to hear from one of our team members for scheduling, with the exception of an emergency. Lastly, we want to thank you for your continued understanding and patience in such uncertain times. It’s truly a pleasure serving this community, and we do not take that for granted.

Sincerely,

Dr. Greg Johnson
Dr. Nick Brassard
& Avon Orthodontics Team

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